Returns Policy

 
In the unfortunate event that you are unhappy with your purchase, we are happy to offer a refund. Please return the items to the address below in their original condition and original packaging, with a completed returns form enclosed. Items must be returned within fourteen days of your order.

Refunds will be processed once the items are received, and may take up to ten days to clear. We will notify you via email when refunds are successfully processing. We do not currently offer exchanges. Any delivery charges for your order will be refunded only if the entire order is due for refund (otherwise the refund is per item). We reserve the right to refuse a refund if items are damaged or non-saleable.

Zahra
88 Beecham Road
Reading
RG30 2RE

If you wish to cancel your order, please contact us as soon as possible. Due to our quick delivery turnaround, your item may already have dispatched but we will do our best to assist you.

For any other concerns, please contact us via our customer care page where we will be able to assist you further.